Performance Hand Wash & Detail Spa LLC ("Performance Hand Wash," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when interacting with our business, including through our websites, services, and communications.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Personal Information
- • Name
- • Phone number
- • Email address
- • Mailing address
Service-Related Information
- • Vehicle details including make, model, condition, and service history
- • Appointment and service requests
- • Photos of vehicles for service documentation and marketing (with discretion)
Payment Information
- • Payments are securely processed through third-party providers such as PayPal and other secure processors.
- • We do not store or retain your full credit card or banking information.
Website Usage Data
- • IP address
- • Browser type
- • Pages visited
- • Cookies and tracking technologies
How We Use Your Information
We use collected information to:
- • Schedule and manage detailing appointments
- • Provide services and customer support
- • Process payments and transactions
- • Communicate regarding appointments, services, and updates
- • Improve our services and customer experience
- • Send promotional offers or service reminders (you may opt out at any time)
- • Maintain internal records and business operations
We do not sell, rent, or trade your personal information.
Information Sharing
We may share information only as necessary with:
- • Payment processors such as PayPal
- • Service providers assisting with operations, scheduling, or fulfillment
- • Marketing and advertising platforms for campaign performance (such as Meta platforms)
- • Government agencies when required by law
All third parties are expected to maintain confidentiality and security of your data.
Data Security
We implement reasonable administrative and technical safeguards to protect your information, including:
- • Secure website hosting and encryption protocols
- • Restricted access to sensitive information
- • Use of trusted third-party service providers
While no system is completely secure, we take appropriate measures to protect your data.
Cookies and Tracking
Our websites may use cookies and tracking tools to improve user experience and marketing performance, including:
- • Website analytics tools
- • Advertising platforms such as Facebook and Instagram
You may adjust your browser settings to disable cookies if desired.
Your Rights and Choices
You have the right to:
- • Request access to the personal information we have about you
- • Request corrections to your information
- • Request deletion of your data where applicable
- • Opt out of marketing communications
To make a request, contact us using the information below.
Third-Party Links
Our websites may contain links to external sites. We are not responsible for the privacy practices of those third-party websites.
Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.
Contact Information